Privacy Policy

1. Introduction

Haranzel Technologies Private Limited ("we," "our," or "Haranzel") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI Forensix platform and related services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our services.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us:

• Account information (name, email, company name, phone number)
• Payment information (processed securely through third-party providers)
• Content you submit for verification (images, videos, audio, documents)
• Communications with our support team
• Feedback and survey responses

2.2 Information Collected Automatically

When you use our services, we automatically collect:

• Usage data (features used, verification requests, timestamps)
• Device information (IP address, browser type, operating system)
• Log data (access times, pages viewed, errors encountered)
• Cookies and similar tracking technologies

2.3 Content for Verification

When you submit media for deepfake detection, we process this content to provide our services. We extract technical features and metadata but do not store the actual media content beyond the processing period unless required for legal compliance or with your explicit consent.

3. How We Use Your Information

We use collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve AI Forensix platform
• Verification: To detect deepfakes and generate authenticity reports
• Communication: To send service updates, security alerts, and support messages
• Analytics: To understand usage patterns and improve our algorithms
• Security: To protect against fraud, abuse, and security threats
• Legal Compliance: To comply with legal obligations and enforce our terms
• Research: To improve our deepfake detection models (only with anonymized data)

4. Data Sharing and Disclosure

4.1 We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4.2 When We Share Data

We may share information in the following circumstances:

• Service Providers: Third-party vendors who perform services on our behalf (cloud hosting, payment processing)
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law, subpoena, or government request
• Protection: To protect the rights, property, or safety of Haranzel, users, or the public
• Consent: With your explicit consent for any other purpose

5. Data Storage and Security

5.1 Security Measures

We implement industry-standard security measures including:

• End-to-end encryption (AES-256) for data at rest and in transit
• Multi-factor authentication and role-based access control
• Regular security audits and penetration testing
• Blockchain-anchored audit trails for all verification activities
• SOC 2 Type II compliant infrastructure (certification in progress)

5.2 Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations. Verification results are stored for audit purposes as required by law. Media content submitted for verification is typically deleted within 90 days unless longer retention is required for legal compliance or with your consent.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (subject to legal retention requirements)
• Portability: Request a copy of your data in machine-readable format
• Objection: Object to processing of your data for specific purposes
• Restriction: Request restriction of processing in certain circumstances
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, contact us at privacy@haranzel.ai. We will respond within 30 days.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by relevant authorities, to protect your data in accordance with this Privacy Policy.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Understand how you use our services
• Improve platform performance and security
• Provide personalized content and features

You can control cookies through your browser settings. However, disabling cookies may limit some functionality of our services.

10. Compliance with Regulations

We comply with applicable data protection laws including:

• Digital Personal Data Protection Act, 2023 (India)
• General Data Protection Regulation (GDPR) - EU
• California Consumer Privacy Act (CCPA) - US
• Information Technology Act, 2000 (India)

11. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a prominent notice on our platform. Your continued use of our services after changes become effective constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us: